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Hotel booking and operations

Generated from the architecture model

This page is rendered from model/**/*.yaml by tools/docs_model during mkdocs build. Edit the YAML, not this page; hand-written design lives on the linked service, platform and plane pages.
Vertical Hospitality
Prototype reference Hospitality prototype (ConnectSoft.DesignPrototypes)
Managed edition Managed (D33, D34)
Data residency tenant-region (D31)
Catalog Examples catalog · Vision-to-Production path for this vertical

Business problem

A hotel group's bookings, front desk and housekeeping do not share state; overbookings and idle rooms are common.

Product intent

Reservations, rates, front desk, housekeeping and guest communication as one multi-property product with a guest app.

What the Factory makes different here: the running example of the UX and Service Blueprint pages: check-in journey, state families, RTL back office.

Vision-to-Production path for this vertical

Step Factory platform Agents Blueprints
Vision and product plan Agent Mesh, Control plane Vision Architect Agent, Product Manager Agent vision, agentic-saas-product
Architecture and domain Template & Library (BC-02) Enterprise Architect Agent service, module, database, api-gateway
Experience Template & Library, Factory Studio UX track UX Designer Agent, Frontend Developer Agent ux, frontend, mobile
Recipe and generation Template & Library (BC-15), Agent Mesh, Tools & MCP Vision Architect Agent, Product Manager Agent, UX Designer Agent, Backend Developer Agent, Frontend Developer Agent, Mobile Developer Agent, QA Agent, DevOps Agent module plan from the context map
Quality Observability (BC-22), DevOps / GitOps QA Agent test, pipeline
Delivery and provisioning DevOps / GitOps (BC-23, BC-24), Runtime Cloud (BC-25) DevOps Agent, Infrastructure Architect Agent infrastructure
Operations Product Fleet Operations (BC-35..37) — handover, objectives, rollouts, incidents, off-boarding

Delivery workflows exercised: vision-and-product-planning-workflows, research-and-ux-ui-design-workflows, software-engineering-workflows.

Generated product shape

C4Context
    title Hotel booking and operations system context
    Person(user, "Users", "Hospitality users and operators")
    System_Ext(factory, "ConnectSoft AI Factory", "generates, delivers, provisions and operates the product")
    System_Boundary(product, "Hotel booking and operations") {
        System(ctx_Reservations, "Reservations", "availability, bookings, rates")
        System(ctx_FrontDesk, "FrontDesk", "arrivals, check-in, folios")
        System(ctx_Housekeeping, "Housekeeping", "room status, tasks")
        System(ctx_Guests, "Guests", "profiles, preferences, messages")
    }
    Rel(user, ctx_Reservations, "uses through the product gateway GW-07")
    Rel(factory, ctx_Reservations, "descriptor, health, rollouts, incidents, off-boarding")
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Bounded contexts

Context Responsibility Published events
Reservations availability, bookings, rates ReservationConfirmed
FrontDesk arrivals, check-in, folios GuestCheckedIn
Housekeeping room status, tasks RoomReady
Guests profiles, preferences, messages MessageSent

Modules and templates

Module Template Notes
Microservice ×4 connectsoft-microservice
API gateway connectsoft-apigateway
Back-office shell connectsoft-blazor-saas-shell
Guest app connectsoft-maui-base
Every product also gets the SaaS foundations (tenants, editions, entitlements, billing, metering) and the product host shape (descriptor, health, operations handover) unless it is a library-only product.

Prototype reference

Hospitality prototype in ConnectSoft.DesignPrototypes shows the intended screens; the UX track (U1–U4) maps prototype destinations to the UX model's screens with keep, merge, rename, retire or new decisions.

Operations as a managed product

Managed; the worked example of the fleet rollout and off-boarding flows.