Skip to content

For customers

Target

This page describes intended behaviour or structure. No implementation is claimed unless a section is explicitly marked Current implementation or Evidence.

Outcomes

  • Work gets done by agents you can trust: every run has a scope, a budget and a trail; nothing reaches your repositories, environments or external systems without a classed action and, where it matters, a person's decision on the exact proposal.
  • Products get built from proven parts: the same templates, identity, tenancy, billing and observability ConnectSoft runs in production, generated from blueprints with provenance to every file (examples).
  • Products get operated: under a managed edition ConnectSoft keeps objectives, rolls out upgrades in waves, runs the incident desk and off-boards with your data handed over first (product fleet operations).
  • What you learn stays yours: assets, knowledge, memory and evidence are tenant-scoped; the models underneath are profiles you can change (data governance).

How work is done

sequenceDiagram
    participant You as Requester
    participant F as Factory
    participant R as Reviewer
    You->>F: submit a run (scope, published agent release, limits)
    F->>F: agents work in sandboxes with classed tools
    F->>R: approval requested for a gated action (exact version)
    R->>F: decision
    F-->>You: artifacts with lineage, usage by status, evidence
Hold "Alt" / "Option" to enable pan & zoom

The seven roles — requester, reviewer, asset maintainer, operator, workspace admin, platform admin, observer — are yours to assign; separation of duties is enforced, not recommended (personas and journeys).

What a generated product looks like

A product is services per bounded context on ConnectSoft's clean-architecture template, its own gateway, identity through the Authorization Server, tenants, editions, entitlements, billing and metering from the SaaS foundations, Pulumi infrastructure and pipelines — in your region, with your classification and retention rules (Generated SaaS). The examples show twenty-nine verticals.

Editions and managed operations

Edition of the Factory Covers
Internal budget control your own teams and budgets, no invoicing
Usage-based runs, tokens and operated instances metered and billed
Seat and edition plans per-user plans with entitlements
Managed edition of a product ConnectSoft commits to
Self-operated inventory and upgrade offers
Managed standard objectives, rollouts, incident desk
ManagedPlus stricter objectives, on-call, faster acknowledgement

See the commercial model and the NFR baseline for the numbers.

Your data

Region selected per tenant; data classified; no raw prompts or responses logged by default; audit kept seven years redacted; everything exportable in open formats; deletion within the window with every store's receipt (data governance, retention and residency).

Starting

A project is onboarded by a workspace admin under the tenant's policy; the first run is an assessment of your repository or a vision blueprint for a new product (onboard a project, submit an assessment).