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🧩 Marketing Specialist Agent

Purpose

The Marketing Specialist Agent is a generative agent responsible for transforming product plans, user personas, and feature releases into targeted, persona-aligned marketing assets and strategies. It activates once a product, feature, or edition is defined and ready to be introduced to the market β€” playing a critical role in the go-to-market execution phase of the ConnectSoft AI Software Factory.

🧠 Core Role in the Factory

This agent bridges the gap between product delivery and user acquisition by generating and localizing marketing content, designing campaign playbooks, and ensuring brand alignment across all materials. It is the entry-point agent for the marketing sub-cluster and drives downstream activation of campaign agents, A/B testing strategies, and customer communication pipelines.


🧩 Position in the Growth, Marketing & Customer Success Cluster

Layer Cluster Description
πŸ“¦ Output Producer Growth, Marketing & Customer Success Converts structured product information into marketing strategies and campaign blueprints
🎯 GTM Execution Activates after product MVP and edition segmentation are defined
🧭 Flow Position Consumes outputs from: Product Manager Agent, UX Designer Agent, Persona Builder Agent; Sends outputs to: A/B Testing Agent, Customer Success Agent
flowchart TD
    PM[Product Manager Agent] -->|ProductPlanCreated| MSA[Marketing Specialist Agent]
    UX[UX Designer Agent] -->|UserJourneys| MSA
    PO[Product Owner Agent] -->|FeatureRelease| MSA
    MSA -->|MarketingPlanReady| ABT[A/B Testing Agent]
    MSA -->|CampaignSpecGenerated| CSA[Customer Success Agent]
Hold "Alt" / "Option" to enable pan & zoom

πŸš€ Strategic Contribution

Value Dimension How This Agent Delivers
Go-to-Market Acceleration Reduces time between MVP definition and public announcement
Persona Precision Aligns campaigns to well-defined user personas and customer journeys
Edition-Awareness Generates differentiated marketing for each edition (lite, pro, enterprise)
AI-Generated Copy Autonomously produces ready-to-review marketing copy, headlines, and call-to-actions
Multichannel Ready Formats content for email, landing pages, ads, onboarding flows, etc.

🧩 Example Activations

Trigger Event Description
ProductPlanCreated Triggers campaign strategy definition for new MVP or release phase
EditionSegmented Launches edition-specific messaging
PersonaDefined Adjusts tone, content, and targeting to updated audience
UXFlowReady Generates microcopy and CTAs for onboarding and product-led growth (PLG) loops

βœ… Summary

The Marketing Specialist Agent is essential for:

  • Ensuring every product release is visible, positioned, and adopted
  • Reducing dependency on human marketers for foundational campaign assets
  • Creating a traceable link between product features and growth funnel assets

Without this agent, software is built β€” but no one knows it exists.


Responsibilities

The Marketing Specialist Agent owns the translation of product intent into actionable growth strategies and customer-facing narratives. It ensures every feature, edition, and persona is accompanied by contextually aligned, ready-to-publish marketing artifacts.

🧠 Deliverables at a Glance

This agent’s output is not merely creative β€” it is structured, versioned, and traceable across releases. It contributes to both inbound marketing (awareness, engagement) and product-led growth (activation, onboarding) pipelines.


πŸ“¦ Core Responsibilities

Category Description
πŸ“„ Campaign Plan Generation Creates high-level campaign strategies including channels, sequencing, and messaging pillars
✍️ Persona-Aligned Copywriting Produces headline variants, value propositions, and taglines tuned to each user persona
πŸ“Š Message–Feature Mapping Aligns features to specific pain points and business benefits per persona
🧱 Edition-Specific Messaging Adjusts language and pitch according to edition (e.g., Pro vs Lite)
🧭 Audience Targeting Strategy Outputs structured targeting metadata (roles, verticals, geos, intent levels)
πŸ“¬ Multichannel Content Templates Generates content blocks for emails, landing pages, ads, onboarding, etc.
πŸ” Lifecycle Integration Creates pre-launch, launch, post-launch messaging streams
πŸͺͺ Persona Feedback Handling Adapts messaging based on feedback from Customer Success and Growth Strategist agents

🧩 Coordination Scope

Collaborator Agent Description of Interaction
🧠 Product Manager Agent Consumes product plans and key value drivers for translation into marketing terminology
🧠 Persona Builder Agent Aligns all generated copy with persona goals, fears, behaviors
🧠 UX Designer Agent Incorporates insights from user journeys for onboarding and retention messaging
🧠 Customer Success Agent Feeds real-world customer pain points and feedback for ongoing iteration
🧠 A/B Testing Agent Sends message variants and hypothesis buckets for experimentation setup
🧠 Growth Strategist Agent Aligns campaigns with broader growth themes and business model goals

πŸš€ Strategic Responsibility Alignment

Value Pathway Responsibility Owned
πŸ“ˆ Top of Funnel (ToFu) Awareness and positioning content aligned to channels and cold audiences
πŸ”„ Middle of Funnel Educational and value-driven content for engaged or trialing users
πŸ” Bottom of Funnel Edition-specific, ROI-aligned messaging, CTAs, and conversion hooks
🧠 Retention Loop Messaging for PLG onboarding, feature adoption, and expansion

🧩 Key Artifact Examples

Artifact Format Description
campaign-plan.md Markdown Overview of campaign theme, channels, timing
persona-variant-map.yaml YAML Matrix mapping feature to persona pain point + copy variant
onboarding-copy.txt Text Inline CTAs and tooltips for PLG-based flows
value-prop-pairs.json JSON Structured feature–benefit mapping with persona tags
email-template-lite.html HTML Campaign email aligned to Lite edition, intro funnel
marketing-metrics-expect.json JSON Goals for engagement, CTR, awareness for each variant or channel

βœ… Summary

The Marketing Specialist Agent is accountable for a wide spectrum of marketing responsibilities β€” from abstract messaging strategy to concrete channel-ready content.

Its role is both creative and programmatic, with a deep emphasis on:

  • Alignment with personas and editions
  • Structured output usable by A/B, growth, and success agents
  • Real-time adaptability across campaigns and launch cadences

In ConnectSoft, it’s not enough to release features β€” they must speak directly to the customer’s need.


Inputs

The Marketing Specialist Agent operates in a highly contextualized information space. Its effectiveness depends on semantic, persona, and strategic input artifacts produced by earlier agents in the ConnectSoft Factory pipeline. These inputs allow it to synthesize accurate, targeted marketing materials that align with business goals, user psychology, and feature delivery.

🧠 Information-Driven Agent

The agent is prompt-aware, trace-aware, and edition-aware β€” consuming data and documents that represent the product’s functional identity and target market posture.


πŸ“₯ Core Inputs

Input Artifact or Signal Provided By Description
product-plan.md Product Manager Agent Describes key features, value propositions, positioning goals, and high-level release intent
persona-profile.json Persona Builder Agent Structured metadata about target users (roles, needs, pains, behaviors, preferences)
edition-segmentation.yaml Product Owner Agent Defines editions (Lite, Pro, Enterprise), audience tiers, and feature availability
user-journeys.graphml UX Designer Agent Behavioral map of onboarding and engagement pathways
feature-release-signal Product Owner Agent Event trigger that a feature or MVP is approved and ready to be marketed
brand-guidelines.md Style System Agent Style rules, tone of voice, color and language requirements
persona-sentiment-map.json Customer Success Agent Aggregated customer feedback and emotional associations with existing features
campaign-feedback-history.json Growth Strategist Agent Logs from prior campaigns, including open rates, CTR, persona reactions
kpi-targets.yaml Business Model & Revenue Agent Target conversion, adoption, and engagement goals by audience and channel

πŸ” Input Event Signals (Runtime)

Event Payload Description
PersonaDefined Contains one or more updated persona profiles
ProductPlanCreated Includes all feature, edition, and market targeting definitions
EditionSegmented Activates edition-specific copy generation workflows
UXFlowReady Provides PLG onboarding pathways for message/CTA generation
FeedbackLoopClosed Delivers customer response to previous messaging/campaigns
CampaignPerformanceAnalyzed Feedback loop from A/B Testing Agent or Growth Strategist Agent

🧩 Knowledge Input Patterns

Input Pattern Agent Behavior Triggered
Persona + Feature Generates personalized value proposition and CTAs
Edition + KPI Optimizes call-to-action tone and urgency
UXFlow + Onboarding Creates welcome emails, intro tours, and motivational copy
Sentiment + Feedback Avoids pain points or reinforces emotionally resonant benefits

🚫 Input Gaps and Fallbacks

The agent is designed with resilience in partial contexts. If some upstream documents are missing:

Missing Input Fallback Strategy
Persona profile Defaults to known segment archetypes from long-term memory
UX flow map Uses generic onboarding stages: discover β†’ adopt β†’ succeed
KPI targets Uses factory-default engagement/conversion thresholds
Brand guide Uses internal memory or prompt-initialized tone and messaging instructions

βœ… Summary

The Marketing Specialist Agent depends on rich, multi-agent inputs to deliver precise, impactful marketing strategies.

By aggregating:

  • Business goals from the PM/PO stream
  • Emotional cues from the UX and Customer Success loop
  • Performance signals from the Growth feedback cycle

…it transforms raw product intent into persona-perfect growth fuel.

In ConnectSoft, this agent doesn’t β€œinvent” marketing β€” it builds it from truth and trace.


πŸ“€ Outputs

The Marketing Specialist Agent generates modular, structured, and persona-aware marketing artifacts that can be directly consumed by downstream agents, CI/CD pipelines, product documentation, or marketing systems (email, landing pages, analytics).

These outputs serve as source-of-truth campaign components, ensuring traceability to product features, user journeys, and edition-specific messaging.


🧾 Primary Output Artifacts

Artifact Format Purpose
campaign-plan.md Markdown Describes campaign theme, goals, target audiences, timing, tone, and multichannel strategy
persona-copy-variants.yaml YAML Maps each user persona to tailored headlines, CTAs, and value propositions
feature-value-map.json JSON Links product features to concrete persona pain points and benefits
onboarding-copy.txt Text Inline CTAs and messaging for PLG onboarding flows
email-template-lite.html HTML Email content aligned to Lite edition and trial funnel
ad-copy-variants.json JSON Paid campaign message variants tagged by persona, channel, and intent stage
cta-matrix.yaml YAML Call-to-action matrix sorted by feature, edition, and funnel stage
campaign-objectives.yaml YAML Target KPIs such as open rates, conversion rates, click-through rates

πŸ”„ Output Metadata Tags

All outputs include embedded metadata to ensure they are:

Metadata Tag Description
trace_id Links back to originating product/feature blueprint
edition_tag Indicates which edition (Lite, Pro, Enterprise) content is for
persona_id Ties each message variant to specific persona archetypes
funnel_stage Top/Middle/Bottom/Onboarding/Retention
campaign_id Identifies campaign grouping across multiple assets
language_code Enables localization, i18n flows
validation_state Marks if the content has been human-approved or tested in runtime

🧠 Output Consumption by Other Agents

Consuming Agent Consumed Artifact
A/B Testing Agent ad-copy-variants.json, cta-matrix.yaml
Growth Strategist Agent campaign-plan.md, campaign-objectives.yaml
Customer Success Agent onboarding-copy.txt, feature-value-map.json
Studio Documentation Agent persona-copy-variants.yaml, feature-value-map
Analytics Evaluator Agent campaign-objectives.yaml

πŸ§ͺ Example Output Fragment

persona_id: decision_maker_enterprise
edition_tag: enterprise
funnel_stage: mid
headline: "Unify Your Operations in a Single Dashboard"
subtext: "See how enterprise teams automate, report, and scale β€” without IT dependency."
cta: "Request a Live Demo"
channel: email
language_code: en-US
trace_id: trace-2341-campaign-mvp-q3

βœ… Summary

The Marketing Specialist Agent produces modular, cross-channel marketing blueprints that are:

  • ✍️ Ready for downstream delivery (email, landing page, onboarding, ads)
  • πŸ” Traceable to product, persona, and edition
  • πŸ“Š Validated against campaign objectives and funnel stages

Every message it outputs is grounded in feature trace, persona intent, and platform-wide goals.


🧠 Knowledge Base

The agent’s output quality relies heavily on a rich, memory-augmented knowledge base that provides product context, persona data, campaign history, and linguistic nuance. This allows the agent to generate content that is factually grounded, persona-aware, tonally consistent, and optimized for conversion.

The knowledge base is composed of both pretrained knowledge and project-specific injected context, enhanced through long-term vector memory and traceable event history.


🧩 Preloaded Domain Knowledge

Domain Purpose
SaaS Marketing Strategies Foundation for channel planning, funnel design, and B2B/B2C messaging
UX & Onboarding Patterns References for PLG messaging and feature walkthrough language
Funnel Psychology Behavioral templates tied to ToFu, MoFu, BoFu stages
Edition Pricing Logic Guides CTAs and urgency for trials, upgrades, and enterprise editions
Brand Voice Catalogs Reusable tone and language models for different brand archetypes
Compliance Guidelines Optional: When activated for regulated domains (e.g., HIPAA, GDPR)

πŸ—‚οΈ Contextual Project Memory

Memory Type Source Agent / Layer Description
VisionDocument Vision Architect Agent Project’s mission, core themes, and strategic tone
PersonaModel Persona Builder Agent Detailed archetypes: roles, goals, objections, preferences
ProductPlan Product Manager Agent Features, modules, value props, release plans
UXFlowGraph UX Designer Agent Paths users take through onboarding and product interaction
CampaignHistory Growth Strategist Agent Prior campaigns, engagement data, variant performance, success/failure metrics
SentimentMap Customer Success Agent Common objections, pain points, and adoption blockers

πŸ“₯ Dynamic Knowledge Injection

Injected At Runtime Injected Data Example
On Edition Launch edition-segmentation.yaml Target pricing, plan tiers, eligibility filters
On Feature Release feature-release.json Feature name, rollout plan, expected outcomes
On UX Readiness onboarding-flow.graphml Walkthrough stages, tooltips, entry points
On Persona Update persona-profile.json Updated needs, channels, conversion obstacles

πŸ”Ž Embedded Semantic Memory (Vector DB)

The agent stores and retrieves semantically similar:

  • Past campaigns and messaging artifacts
  • Persona-matching copy blocks
  • CTAs and headlines that scored high on conversion
  • Feature-description–value-pair templates

These are retrieved using semantic search across OpenAI-embedded vectors and filtered by:

  • persona_id
  • channel_type
  • edition_tag
  • trace_id
  • success_score (from feedback)

βœ… Summary

The agent’s knowledge base is both declarative and dynamic β€” blending:

  • 🧱 Core marketing expertise
  • 🧠 Contextual persona and product trace
  • πŸ”„ Real-time memory lookups

This enables it to generate accurate, reusable, and personalized marketing assets, with campaign continuity and messaging consistency over time.

It doesn’t just β€œknow how to write” β€” it knows who it’s for, why they care, and what’s worked before.


πŸ”„ Internal Process Flow

The Marketing Specialist Agent follows a multi-stage generation pipeline that transforms product inputs into complete, channel-ready marketing assets. Each phase is modular and traceable, allowing the orchestrator to control retries, prompt refinement, or human review at any stage.

The process is persona-centric, edition-aware, and goal-driven β€” ensuring that each output aligns with both business and user needs.


🧭 High-Level Flow

flowchart TD
    Start([Trigger Event])
    Ingest[🧠 Ingest Contextual Inputs]
    Segment[🎯 Persona & Edition Targeting]
    Plan[πŸ—‚ Define Campaign Strategy]
    Write[✍️ Generate Copy & CTAs]
    Structure[πŸ“¦ Format Structured Artifacts]
    Validate[βœ… Apply Validation Rules]
    Emit[πŸ“€ Emit Artifacts + Observability]
    End([Return Outputs or Trigger Retry])

    Start --> Ingest --> Segment --> Plan --> Write --> Structure --> Validate --> Emit --> End
Hold "Alt" / "Option" to enable pan & zoom

🧩 Process Stages in Detail

Stage Description Skills/Functions Used
🧠 Ingest Contextual Inputs Loads product plan, persona data, UX flow, and edition segmentation context.read_trace(), memory.search()
🎯 Persona & Edition Targeting Selects appropriate persona–edition pairs for output generation persona.select_targets(), edition.match()
πŸ—‚ Define Campaign Strategy Establishes key messages, funnel stage, tone, and delivery channels strategy.plan(), tone.adjust()
✍️ Generate Copy & CTAs Writes headline variants, CTAs, ad copy, email text, and onboarding microcopy copy.generate_text(), cta.create()
πŸ“¦ Format Structured Artifacts Packages outputs into Markdown, YAML, HTML, JSON based on downstream needs formatter.yamlify(), formatter.htmlize()
βœ… Apply Validation Rules Checks alignment with persona tone, duplication, keyword balance, and completeness validator.check_all()
πŸ“€ Emit Artifacts Publishes assets to orchestration layer or agent memory + emits metrics and trace tags emit.output(), trace.record()

πŸ” Modular Execution Design

Each stage is implemented as an isolated, injectable prompt skill in Semantic Kernel. This enables:

  • Parallel processing of multiple personas or editions
  • Partial retries (e.g., regenerate copy but retain campaign plan)
  • Observability across prompt flows

Execution is driven by orchestrator-planner patterns, not hardcoded pipelines.


⚠️ Conditional Branching

Condition Branch Behavior
Missing UX Flow Skip onboarding copy stage and inject generic templates
Multiple Editions Targeted Loop generation per edition and output segmented YAML or variant collections
Missing Persona Segment Flag with low_context_trace and defer to orchestrator for enrichment or halt
Validation Score < Threshold Trigger correction skill or forward to human reviewer

βœ… Summary

The agent's internal process is:

  • πŸ” Trace-aware β€” everything links back to upstream decisions
  • 🧠 Memory-augmented β€” supports reuse and continuous improvement
  • 🧱 Composable β€” each step can be independently extended or customized

The result is a robust, adaptive, and intelligent copy-generation workflow β€” built not to write once, but to grow smarter with every launch.


🧱 Skills and Semantic Kernel Functions

The Marketing Specialist Agent is implemented as a multi-skill, prompt-driven Semantic Kernel agent, leveraging a modular collection of reusable prompt templates, AI functions, and plugin-based enhancements. Each skill is context-aware and tuned to work with input metadata, memory embeddings, and past campaign feedback.


🧠 Agent Skill Categories

Skill Category Purpose
πŸ“₯ Ingestion & Memory Retrieve contextual inputs and embeddings for product, persona, UX, and history
🎯 Targeting Select matching personas, editions, funnel stages, and adjust tone accordingly
πŸ—‚ Campaign Planning Generate a campaign structure: messaging pillars, channels, goals, timeline
✍️ Copy Generation Create ad copy, onboarding microcopy, value props, CTAs, headlines
🧱 Structured Output Format YAML, JSON, Markdown, and tagged content for downstream agents and humans
βœ… Validation & Scoring Apply prompt rules and scoring logic for readability, alignment, persona fit
πŸ“€ Emission & Tracing Package final output and emit with metadata and observability payloads

✨ Core Semantic Kernel Functions

Skill Function Name Description
context.loadPersona() Loads persona model from long-term memory or prompt injection
context.loadFeaturePlan() Retrieves latest feature descriptions and value mappings
persona.match() Selects best persona–edition–channel targets for campaign output
strategy.generate() Builds campaign blueprint with primary messages, delivery flows, and KPIs
copy.generateText() AI-assisted generation of personalized headlines, CTAs, and body copy
copy.variant() Creates multiple variants of the same message by tone, edition, or funnel
formatter.toMarkdown() Converts content block to campaign-plan.md format
formatter.toYaml() Structures targeting matrix and CTA mapping for downstream agents
validator.score() Calculates alignment, quality, and persona-fit score
trace.emit() Saves trace log with metadata and memory ID references

🧩 Sample Function Execution Trace

{
  "trace_id": "camp-v2-lite-0425",
  "skill": "copy.generateText",
  "input": {
    "persona": "product_owner_startup",
    "feature": "workflow_automation",
    "edition": "Lite"
  },
  "output": {
    "headline": "Automate Repetitive Tasks. Reclaim Your Time.",
    "cta": "Get Started Free"
  },
  "score": 92.5
}

πŸ”Œ Plugin-Enhanced Capabilities

When needed, the agent integrates Semantic Kernel Plugins or external tools such as:

Plugin Name Capability
BrandVoicePlugin Ensures copy tone complies with style guide (formal, friendly, bold, etc.)
LocalizationPlugin Supports multilingual output and internationalized campaign variants
KPIEstimatorPlugin Predicts impact score for message variants based on past performance

βœ… Summary

The agent’s skills are modular, orchestrated, and composable β€” allowing for:

  • πŸ’‘ Context-aware generation of copy and strategy
  • πŸ”„ Variants and funnel-specific output
  • πŸ“¦ Artifact structuring aligned to factory needs

Every prompt it runs is linked to traceable features, personas, and KPIs β€” making the output not just creative, but strategic and measurable.


πŸ”Œ Semantic Kernel Plugin and Skill Integration

The Marketing Specialist Agent leverages Semantic Kernel (SK) as its orchestration runtime. It combines internal prompt-based skills with external plugins to execute tasks such as tone adaptation, campaign planning, memory retrieval, and variant generation. All skills are pipeline-aware and orchestrated through semantic function composition, allowing agent workflows to remain modular and intelligent.


🧩 Key Plugin Integrations

Plugin Name Purpose
BrandVoicePlugin Enforces stylistic tone, word choice, and messaging consistency per brand
LocalizationPlugin Generates output in target locales using SK’s translation layer
KPIEstimatorPlugin Predicts CTR, open rate, and relevance score based on campaign metadata
PersonaScorerPlugin Scores message alignment with persona values, emotions, and needs
UXTouchpointMapper Maps generated content to UX flow entry/exit points (for onboarding)

These plugins use either external APIs, vector memory, or rule-based evaluators, and they can be optionally invoked based on campaign type, project scope, or orchestration policy.


πŸ”„ Function Chaining in Execution

The agent composes skills using SK’s planner or sequencer kernel abstraction, chaining function results into subsequent steps.

Example: Persona-Aware CTA Generation

1. Load persona context β†’ 
2. Generate core value prop β†’
3. Call BrandVoicePlugin β†’
4. Run variant generator β†’
5. Apply PersonaScorerPlugin β†’
6. Format as YAML β†’ 
7. Emit with trace metadata

This enables functionality to evolve independently (e.g., adding emotion classification to scoring or adjusting tone plugin without changing core generation logic).


🧠 Long-Term Memory Skill Integration

Memory Access Function Purpose
memory.searchPersonaContext() Retrieves semantic embeddings from previous persona sessions
memory.searchCampaignSuccess() Identifies high-performing past messages and refines new copy
memory.searchFeatureValueMap() Aligns campaign copy with product value statements

These are backed by vector databases and semantic document graphs, ensuring contextual continuity across versions and factory runs.


πŸͺ Reactive Plugin Triggers

Certain plugins are triggered conditionally based on context:

Trigger Condition Plugin Triggered Action Taken
language_code != en LocalizationPlugin Translates and culturally adapts content
persona.score < 0.85 PersonaScorerPlugin Suggests alternate CTA and tone adjustments
funnel_stage == onboarding UXTouchpointMapper Maps CTAs to journey touchpoints in UX diagram
trace.campaignPerformance < baseline KPIEstimatorPlugin Attempts re-optimization via alternate message set generation

βœ… Summary

By composing SK-native skills with advanced plugin logic, the Marketing Specialist Agent achieves:

  • 🧱 Modular, testable, reusable skill blocks
  • πŸ” Dynamic function flows for multi-edition, multi-persona content
  • 🧠 Context enrichment from memory and prior execution traces
  • πŸ“ˆ Result-oriented generation using KPI forecasting and scoring

The result: campaigns that aren’t just written by AI β€” they’re optimized, localized, and tested by it.


πŸ›  Supported Technologies and Runtime Stack

The Marketing Specialist Agent is built using a cloud-native, agentic, and composable technology stack, designed to maximize flexibility, integration potential, and runtime observability. It is aligned with the overall ConnectSoft Factory platform and supports production-scale SaaS marketing generation workflows.


🧠 Core AI Stack

Component Technology Purpose
Semantic Orchestration Semantic Kernel Executes modular prompt pipelines and skill chaining
Language Model Azure OpenAI (GPT-4) or OpenAI API Natural language generation and strategy synthesis
Embedding & Vectors Azure Cognitive Search, Qdrant, or Pinecone Semantic memory, prior campaign retrieval, persona mapping
Prompt Execution Host .NET 8 Worker (Agent Host) Runs the agent loop, message routing, retries, and diagnostics

🧩 Plugins and Connectors

Plugin / Connector Role
BrandVoicePlugin Injects brand style rules during copy generation
LocalizationPlugin Supports multilingual campaign generation
MCPServer Connector Receives and responds to MCP-based agent triggers
Observability Plugin Exports trace, metrics, and validation results to logging system
Persona Analytics SDK Enriches generated copy with behavioral traits from analytics agents
FeatureMapConnector Links marketing content to Product Manager Agent’s value statements

🧰 Platform & Infrastructure

Layer Technology Stack
Agent Host Runtime ASP.NET Core / .NET 8 Worker + DI container
Configuration & Secrets Azure App Configuration + Key Vault
Observability OpenTelemetry, Application Insights, Grafana
Deployment & Scale Azure Container Apps / Kubernetes / Azure Functions (for serverless tasks)
Storage & Embeddings Azure Cosmos DB, Blob Storage, Redis Cache, or Vector DBs (Qdrant/Pinecone)
Event Routing Azure Service Bus / MCP Event Gateway / MassTransit

πŸ“‘ Integration with Other Systems

System / Interface Integration Role
ConnectSoft MCP Servers Bidirectional communication for orchestration and state tracking
DevOps Metadata Store Campaign trace and artifact publishing
Braze, HubSpot, Mixpanel APIs Optional push of messages or targeting specs to real-world tools
Knowledge Index Layer Indexed feature, persona, brand, and UX artifacts for retrieval

🌐 AI Service Modes

Mode Description
🧠 Model-Only SK + GPT only (default for isolated generation)
🌐 Connected Includes plugin calls and vector DB search
πŸ“‘ Routed Orchestrated through MCP planner or event subscribers

βœ… Summary

The agent is built to be:

  • 🧱 Composable – Every function is a plugin or skill
  • ☁️ Cloud-native – Scales elastically using Azure-native services
  • πŸ” Traceable – Emits metrics, logs, and decision traces
  • 🀝 Interconnected – Seamlessly interacts with agents, tools, and growth systems

It’s not just running prompts β€” it’s an AI-driven marketing system, production-ready and enterprise-aligned.


🧾 System Prompt

The System Prompt defines the initial instruction and identity context for the Marketing Specialist Agent. It ensures the agent consistently acts within the expected behavioral boundaries, role objectives, and ConnectSoft's clean, strategic communication style.

This prompt is injected during agent initialization or reset and serves as the base layer of intent and tone, which all further instructions are built upon.


πŸ“„ System Prompt Template

name: Marketing Specialist Agent
role: SaaS Product Marketing Generator
audience: Internal AI Agent System (ConnectSoft AI Software Factory)
tone: Strategic, Clear, Customer-Centric, Conversion-Oriented
language: English (with support for multilingual output through localization plugin)
persona-awareness: enabled
edition-awareness: enabled

instruction: |
  You are the Marketing Specialist Agent operating inside the ConnectSoft AI Software Factory.
  Your role is to create high-quality, persona-targeted, edition-aware marketing assets that align with product features, user needs, and company positioning.

  You generate:
    - Campaign plans
    - Value proposition variants
    - Email and ad copy
    - CTAs for onboarding flows
    - Messaging for SaaS editions (Lite, Pro, Enterprise)

  All content must be:
    - Aligned with the user persona’s goals and pain points
    - Traceable to the product feature or capability it supports
    - Adaptable for different channels and languages
    - Structurally formatted (YAML, Markdown, JSON) for downstream use

  Use reusable patterns and prior knowledge from the vector memory store to increase performance.
  When edition context is present, customize urgency, tone, and benefits accordingly.
  When persona profile is present, adapt terminology, tone, and emphasis for that role and industry.

  Do not invent product details. Use only what is provided in the product plan or persona profile.
  If a required input is missing, return a descriptive error indicating what is needed.

objectives:
  - Accelerate go-to-market execution
  - Generate marketing assets ready for review and automation
  - Improve messaging consistency across all channels

🧠 Key Capabilities Set by System Prompt

Capability Effect
Persona-awareness Guides headline and tone per user type
Edition-awareness Adjusts call-to-action style, urgency, and benefits
Channel formatting Tailors outputs to email, ads, onboarding, and documentation formats
Trace alignment Ensures all outputs link back to product/feature trace ID
Memory optimization Allows reuse of previous high-performing messaging and outputs

🧩 Example Activation Flow with System Prompt

  1. Trigger: ProductPlanCreated
  2. System prompt initializes agent behavior and tone
  3. Runtime prompt injects:
    • persona-profile.json
    • edition-segmentation.yaml
    • product-plan.md
  4. Agent outputs:
    • campaign-plan.md
    • ad-copy-variants.json
    • onboarding-copy.txt

βœ… Summary

The system prompt acts as the core instruction set, defining the who, what, and how of the Marketing Specialist Agent.

It ensures that generated content is:

  • 🧠 Aligned to ConnectSoft's clean architecture and structured communication
  • πŸ’¬ Consistent across personas, editions, and funnel stages
  • πŸ“¦ Ready to be consumed or validated by downstream agents or systems

It’s not a one-off instruction β€” it’s the permanent professional identity of the agent.


🧾 Input Prompt Template

The Input Prompt Template defines how dynamic user and system inputs are structured and passed into the Marketing Specialist Agent during runtime. It acts as a semantic scaffoldβ€”combining contextual data, persona metadata, edition markers, and product specifications into a prompt that drives accurate and aligned output generation.

Each invocation of the agent uses a variant of this prompt, enriched with trace identifiers, language preferences, and funnel stage.


🧩 Prompt Template Structure (YAML + Embedded Prompt)

trace_id: {{trace_id}}
persona_id: {{persona_id}}
edition: {{edition_tag}}
funnel_stage: {{funnel_stage}} # e.g. top, mid, bottom, onboarding
channel_type: {{channel}} # e.g. email, landing, onboarding, ad
language_code: {{language_code}} # default: en-US
feature_id: {{feature_id}}
feature_description: >
  {{feature_description}}

persona_profile:
  role: {{persona_role}}
  goals: {{persona_goals}}
  objections: {{persona_objections}}
  industry: {{persona_industry}}

tone_preference: {{tone}} # optional override: professional, inspiring, casual

instruction: |
  You are generating a marketing asset for the {{edition_tag}} edition of our SaaS product.
  Your audience is a {{persona_role}} in the {{persona_industry}} industry.
  Focus on the goal: {{persona_goals}} and address pain points such as: {{persona_objections}}.

  The feature you're promoting is:
  {{feature_description}}

  Your output should:
    - Match the tone: {{tone}}
    - Be channel-specific: ({{channel}})
    - Include a compelling headline, subtext, and CTA
    - Output in valid {{format}} format (YAML, Markdown, HTML, etc.)
    - Include metadata: persona_id, edition_tag, funnel_stage, trace_id

  Reuse language that performed well in past similar personas (if available).
  Output should be complete, conversion-optimized, and ready for downstream agents.

πŸ”„ Prompt Injection Sources

Input Component Source Agent / System
trace_id MCP Orchestrator / Planner
persona_profile Persona Builder Agent
feature_description Product Manager or Product Owner
edition_tag Edition Blueprint Agent
channel_type Trigger metadata or manual input
language_code Localization Profile / Growth Agent
tone_preference BrandVoice Plugin or User Config

πŸ§ͺ Prompt Usage Modes

Mode Use Case
🧱 Structured Full YAML prompt for deterministic, reusable asset generation
πŸ—£οΈ Natural Embedded NLP query for interactive co-pilot or UX tool integrations
🧩 Segmented Persona batch mode β€” same feature, multiple personas, looped invocation
πŸ” Adaptive Re-prompt with modified objections/goals from A/B Test or feedback trace

πŸ“„ Example Prompt (Rendered)

Generate an onboarding email for the Lite edition.

Audience: Operations Manager at a veterinary clinic.

Goal: Reduce manual appointment tasks and improve team workflow.

Objection: Skepticism about automation disrupting personal service.

Feature: Smart Workflow Automation (auto-assign, escalate, complete tasks).

Tone: Confident and professional.

Output: HTML email copy + CTA in Markdown + metadata in YAML.

βœ… Summary

The Input Prompt Template ensures:

  • ✍️ Every message starts with a complete, contextualized prompt
  • πŸ”„ Prompts are modular and reusable across personas, channels, editions
  • πŸ“¦ Output is structurally clean and compatible with pipeline automation

It is the conversation interface between upstream intent and downstream marketing impact.


πŸ“€ Output Expectations

The Marketing Specialist Agent is expected to produce well-structured, traceable, and persona-targeted marketing artifacts that can be directly consumed by other agents, tools, or external platforms. Each output is designed to support ConnectSoft’s clean architecture, traceability standards, and multichannel delivery model.


🎯 Output Categories

Category Description
πŸ“‹ Campaign Plans Strategic overview of personas, editions, messages, and funnel alignment
✍️ Copy Variants Multiple headline + subtext + CTA variations per persona/channel/edition
πŸ’Œ Email Templates HTML or Markdown email drafts with embedded CTAs and tracking support
πŸ“’ Ad Copy Blocks Short, punchy lines for Google Ads, LinkedIn, Facebook, etc.
πŸ” Onboarding Microcopy Button labels, tooltips, modal CTAs, value popups for PLG workflows
🧩 CTA Matrices Structured YAML mapping funnel stage + persona β†’ CTA
πŸ“ˆ KPI Objectives YAML/JSON defining success metrics (CTR, conversion, engagement)
🌍 Localized Versions Translations or cultural variants for different markets

πŸ“¦ Structural Expectations

All outputs must follow ConnectSoft’s composable content structure:

Layer Expectation
βœ… Metadata Every output includes trace_id, persona_id, edition_tag, etc.
🧱 Format YAML, Markdown, JSON, or HTML β€” never unstructured text
πŸ”„ Reusability Outputs are modular (e.g. value prop blocks can be reused in emails)
πŸ“š Grouping Assets are grouped per campaign run and versioned with campaign_id
🌐 i18n Support Optionally include language_code for localized variants

πŸ§ͺ Output Quality Scoring Dimensions

Each output is implicitly or explicitly scored against the following:

Dimension Metric
Persona Alignment Score based on emotional, linguistic, and goal fit
Funnel Accuracy CTA placement and urgency fit the stage
Brand Voice Match Compliance with tone and style guide
Conversion Potential Predicted KPI score (open, click, sign-up rate)
Format Validity YAML/Markdown/HTML validity + field completeness

🧩 Example Output Snippet

trace_id: campaign-lite-202406
persona_id: operations_manager_clinic
edition_tag: lite
funnel_stage: onboarding
channel_type: email
language_code: en-US

headline: "Free Your Team from Manual Tasks"
subtext: "Automate appointment workflows and eliminate busywork in 48 hours."
cta: "Start Free Trial"

🧬 Versioning and Output References

Each asset version must include:

  • campaign_id: For grouping and tracking across stages
  • variant_id: For A/B or multivariate tests
  • generated_at: Timestamp of generation
  • validated: Whether human or system approved
  • trace_tags: Internal references to input sources

βœ… Summary

Output expectations emphasize:

  • πŸ“¦ Structured and labeled content for automation pipelines
  • 🧠 Traceable assets linked to real product features and personas
  • πŸ” Ready-to-activate messages across multiple formats and channels

The goal isn’t just content creation β€” it’s conversion-grade, system-ready marketing output.


🧠 Memory: Short-Term and Long-Term

The Marketing Specialist Agent uses a dual-layer memory architecture to preserve context, continuity, and performance history. This enables the agent to:

  • Reuse high-performing marketing patterns
  • Avoid duplicate or contradictory messaging
  • Maintain alignment with evolving personas, editions, and product phases

Memory is segmented into short-term context (ephemeral) and long-term storage (persistent, retrievable, queryable) β€” both fully integrated into the agent’s Semantic Kernel runtime and vector infrastructure.


⏱️ Short-Term Memory (Context Window)

Memory Layer Description
Prompt Context Current persona, edition, feature, tone, funnel stage, language
Input Embedding Recent product plan, campaign brief, UX flow
Temporary Trace Tags IDs and references from the current execution
In-flight Messages Variant generation results before emission

Short-term memory is volatile and reset after each campaign session. It ensures prompt-level optimization, allowing the agent to generate consistent variants across the same user request.


🧠 Long-Term Memory (Persistent)

Stored in a vector database or indexed blob store, long-term memory is durable across sessions and allows for:

Memory Type Use
Campaign History Embeddings Retrieve past campaign outputs by persona, edition, or performance
Copy Variant Memory Reuse high-conversion headlines or CTAs
Persona Linguistic Traits Understand tone, jargon, emotional levers by role/industry
Feature–Value Mappings Predefined pain point β†’ benefit descriptions
Edition Marketing Maps Understand how each edition is promoted, trialed, and upgraded

Memory entries are versioned, validated, and tagged with trace metadata.


πŸ“š Example Memory Entry (YAML)

trace_id: campaign-lite-202406
persona_id: startup_ceo
edition_tag: lite
feature_id: smart_workflow
variant_id: v3b
headline: "Automate Tasks. Reclaim Focus."
cta: "Try Lite Edition Now"
performance_score: 91.2
language_code: en-US
validated: true
source: MarketingSpecialistAgent

πŸ” Semantic Memory Access Patterns

The agent uses vector similarity searches to retrieve relevant past outputs or language structures:

Query Example Purpose
search: operations_manager onboarding CTA Find onboarding CTA used for this role
search: pro edition value prop task automation Find language that worked for Pro users
search: campaign history for upsell messaging Reuse upgrade messaging that achieved high CTR

πŸ’Ύ Memory Scopes and Storage Backends

Scope Storage Mechanism Retention Policy
Short-Term In-memory SK context, per invocation Discarded after execution
Long-Term Qdrant / Azure AI Search / Pinecone vectors Retained with versioning
Trace Indexes Azure CosmosDB, Redis, or Blob JSON indexes Linked to factory traces

βœ… Summary

The Marketing Specialist Agent’s memory model is:

  • πŸ” Context-aware – Knows what was said, when, and to whom
  • 🧠 Semantically rich – Retrieves past campaigns based on meaning, not keywords
  • πŸ“Š Performance-informed – Learns from history to improve variant quality

Memory isn’t just a log β€” it’s a strategic asset fueling marketing intelligence.


🧬 Memory Embedding, Tagging, and Recall Logic

The Marketing Specialist Agent uses an embedding-powered memory system to store and retrieve marketing data based on semantic similarity, performance metadata, and execution trace tags. This ensures generated content is context-aware, historically informed, and edition/persona aligned.


🧠 Embedding Strategy

Every meaningful text block generated or consumed by the agent is vectorized using an LLM embedding model (e.g. OpenAI text-embedding-ada-002). Embeddings are created for:

Asset Type Description
Campaign Output Blocks Headlines, CTAs, email paragraphs, ads, onboarding copy
Product Feature Descriptions Descriptions and value mappings from product plan
Persona Micro-Profiles Tone traits, pain points, conversion objections
Message-to-Funnel Mapping Variant blocks tagged by funnel stage (ToFu, MoFu, BoFu, onboarding)

These are stored in a vector database (e.g., Qdrant, Pinecone, Azure Cognitive Search) and indexed with metadata for efficient recall.


🏷️ Metadata and Trace Tagging

Each memory entry includes structured tags that link it back to a specific agent run, enabling full traceability and composable reuse.

Tag Key Example Value Purpose
trace_id campaign-pro-202406 Links back to triggering trace
persona_id it_manager_enterprise Enables persona-specific retrieval
edition_tag pro Enables edition-aware message targeting
feature_id smart_tasks Matches feature-driven content reuse
channel_type email Enables multi-channel optimization
funnel_stage onboarding Contextual placement of messages
validated true Marks content that passed human or test review
performance_score 91.4 Enables selection of best-performing variants

πŸ” Recall Logic (Vector + Tag Filters)

To retrieve memory entries, the agent performs a hybrid search:

  1. Vector Similarity Search:

  2. Use the semantic content of the current campaign to find nearby vectors

  3. Example: "onboarding CTA for workflow automation" β†’ find semantically similar CTAs

  4. Metadata Filtering:

  5. Post-filter results based on persona_id, edition_tag, channel_type, language_code

  6. Temporal or KPI Scoring:

  7. Optionally sort by performance_score, created_at, or variant_version


🧩 Memory Recall API Example

{
  "query": "CTA for onboarding automation",
  "filters": {
    "persona_id": "startup_ops_manager",
    "edition_tag": "lite",
    "funnel_stage": "onboarding"
  },
  "sort_by": "performance_score",
  "limit": 3
}

Result: Top 3 semantically matching CTAs that worked for similar users, ranked by CTR.


πŸ“‚ Memory Embedding Lifecycle

sequenceDiagram
    participant Agent
    participant VectorDB
    participant TraceStore

    Agent->>Agent: Generate Campaign Output
    Agent->>VectorDB: Embed & Store (headline, CTA, paragraph)
    Agent->>TraceStore: Log metadata + tags
    Agent->>Agent: Next request (new campaign)
    Agent->>VectorDB: Search similar vectors
    VectorDB->>Agent: Return candidates
    Agent->>Agent: Filter by tags and scores
    Agent->>Agent: Reuse or mutate best match
Hold "Alt" / "Option" to enable pan & zoom

βœ… Summary

This memory system enables the agent to:

  • πŸ“ˆ Learn from what worked in past campaigns
  • 🧠 Understand context semantically, not just syntactically
  • πŸ” Reuse and mutate high-quality, validated content blocks

Embedding and tagging are what turn output into strategic assets β€” making each campaign smarter than the last.


βœ… Validation Logic and Success Criteria

To ensure the Marketing Specialist Agent delivers high-quality, brand-compliant, and conversion-effective outputs, every artifact is evaluated using a multi-stage validation pipeline. This process includes automatic scoring, rule enforcement, and optional human review.

Validation is designed to be traceable, overrideable, and extensible β€” enabling the agent to self-correct or escalate when content is incomplete, misaligned, or underperforming.


πŸ§ͺ Validation Pipeline Stages

flowchart LR
    Start([Generated Output]) --> Rules[🧾 Rule-based Validators]
    Rules --> Score[πŸ“Š Scoring Models]
    Score --> Decision{Score > threshold?}
    Decision -- Yes --> Emit[βœ… Emit Output]
    Decision -- No --> Retry[πŸ” Retry or Human Review]
Hold "Alt" / "Option" to enable pan & zoom

πŸ“ Validation Categories

Category Description
🎯 Persona Fit Language, tone, and emotional relevance match the target persona
🧭 Funnel Accuracy CTA urgency, message depth match the funnel stage (ToFu, MoFu, BoFu, etc.)
🧱 Structural Integrity Output is complete, well-formatted, contains required metadata
πŸ”  Brand Voice Tone aligns with brand rules (from BrandVoicePlugin)
πŸ“ˆ Performance Proxy Text exhibits traits statistically linked to conversions (e.g., CTA clarity)

🧩 Rule-based Validators

Rule Type Example Rule
Required Fields Must include headline, cta, trace_id, etc.
Prohibited Patterns No β€œclick here” or generic CTAs unless explicitly allowed
Edition Compliance Lite edition cannot reference enterprise-only features
Persona Match Rules IT personas must avoid jargon overload
Format Rules YAML or Markdown must be parsable, no syntax errors

πŸ“Š Scoring Models (Heuristics + LLM Classifiers)

Score Type Source / Method
Persona Alignment Score LLM classifier comparing message traits to persona goals/objections
Funnel Match Score LLM evaluator against CTA-to-stage best practices
Brand Voice Match BrandVoicePlugin with tone classifiers
Structural Score YAML/Markdown/HTML completeness and correctness
Predicted Performance KPIEstimatorPlugin using embeddings of high-CTR historical messages

Each score is normalized (0–100) and optionally weighted in a composite index.


πŸ” Correction Triggers

Condition Agent Response
Score < 75 Retry same prompt with adjusted tone or keywords
Missing field detected Insert placeholder or request input
BrandVoice mismatch Re-run through tone.adjust() skill
Persona mismatch (e.g., wrong tone) Retrieve high-performing variant from memory and revise
Total failures > 2 Escalate to human reviewer agent or planner intervention

🧾 Example Output Validation Metadata

{
  "trace_id": "camp-lite-202406",
  "validation": {
    "persona_score": 87.5,
    "brand_score": 91.0,
    "structure_score": 100.0,
    "kpi_prediction": 82.4,
    "status": "passed"
  }
}

πŸ§‘β€πŸ’Ό Optional Human Review Triggers

  • Score variance is high across variants
  • Content violates soft constraints (e.g., off-brand humor)
  • First-time campaign for a new persona/edition/industry

The system emits a flag: requires_human_review: true, and suspends downstream propagation until resolved.


βœ… Summary

Validation transforms the agent from a creative writer into a precision content engine, by ensuring:

  • ✍️ Outputs are aligned, measurable, and safe
  • πŸ”„ Failures are retried or escalated
  • πŸ“Š Metrics are attached to every content asset

No artifact leaves the factory unless it's targeted, structured, and conversion-ready.


πŸ” Retry and Correction Flow

The Marketing Specialist Agent includes an intelligent retry and correction mechanism to recover gracefully from generation errors, low validation scores, or missing context. This flow is built to preserve agent autonomy while still ensuring that output quality is never compromised.

Retries are not just re-prompts β€” they are context-aware mutations that use scoring feedback, trace metadata, and alternative memories to refine results.


πŸ”„ Retry Flow Lifecycle

sequenceDiagram
    participant Agent
    participant Validator
    participant Memory
    participant Plugins

    Agent->>Validator: Validate Generated Output
    Validator-->>Agent: Score < 75, Missing Fields
    Agent->>Memory: Search Similar Outputs by Persona/Edition
    Agent->>Plugins: Adjust tone or structure (e.g., BrandVoice)
    Agent->>Agent: Regenerate with corrected prompt
    Agent->>Validator: Re-validate output
    Validator-->>Agent: Score Passed β†’ Emit Output
Hold "Alt" / "Option" to enable pan & zoom

πŸ” Retry Triggers and Strategies

Trigger Condition Strategy
❌ Missing required field Use fallback prompt to inject required data or insert placeholder
⚠️ Low persona alignment score Use persona.mutateTone() and rephrase using memory embeddings
⚠️ Low brand voice match Pass through BrandVoicePlugin.rewrite()
⚠️ Low CTA performance prediction Use copy.variant() to generate alternate CTA formulations
❗ YAML or format error Use structural fixer (formatter.fix())
🚨 Multiple failures (>2 attempts) Trigger human review escalation or log for offline analysis

πŸ”§ Retry Techniques and Functions

Technique Function or Tool Used Purpose
Re-prompt with adjusted tone persona.mutateTone() Shift tone to match emotional resonance
Swap similar value prop memory.searchFeatureVariant() Use alternate copy with similar feature mapping
Use historical CTA memory.recallBestCTA() Replace underperforming CTA with high CTR variant
Format correction formatter.fix() Auto-correct YAML or Markdown syntax issues
Backoff and mutate Time-delay, soft-mutation on wording Prevent same-output retries by introducing entropy

🧩 Retry Metadata (Traceable)

trace_id: camp-pro-202406
retry_count: 2
corrections_applied:
  - tone_adjustment: persona.mutateTone(pro)
  - cta: memory.recallBestCTA()
  - validator_rerun: true
final_validation_score: 87.4
status: emitted_after_retry

πŸ§‘β€πŸ’Ό Escalation to Human Agent

Escalation Reason Action
Score variance > threshold Flag for manual inspection
Plugin outputs contradictory Halt pipeline and log context
New industry or persona detected Send to marketing human reviewer for approval
Format broken after 3 attempts Pause output, attach error trace for developer agent

βœ… Summary

The Retry and Correction Flow ensures:

  • πŸ“‰ Low-quality outputs are caught and corrected
  • πŸ€– The agent can self-heal using smart mutations and trace feedback
  • 🧩 All retries are logged, scored, and versioned for observability

It's not just re-generating β€” it's diagnosing, adapting, and learning, autonomously.


🀝 Collaboration Interfaces (Inter-Agent & External)

The Marketing Specialist Agent operates within the ConnectSoft multi-agent ecosystem, collaborating both upstream (to receive context) and downstream (to enable campaign execution). It also interfaces with external marketing systems to push generated content into operational tools (CRM, A/B testing, onboarding platforms).

Collaboration is event-driven, MCP-compliant, and designed for composable reuse of outputs across agents.


πŸ”Ό Upstream Dependencies

Source Agent Interface Type Purpose
Product Manager Agent MCP Event / Memory Provides product plan, release notes, core value props
UX Designer Agent Memory / Direct API Provides onboarding flows, touchpoint map, microcopy context
Persona Builder Agent Memory / Event Supplies persona profile, tone preferences, industry traits
Product Owner Agent Event + Context Pushes feature launches, edition changes, or segmentation

πŸ”½ Downstream Collaborators

Target Agent Interface Type Purpose
A/B Testing Agent Event + Content API Receives copy variants + CTAs for campaign testing
Customer Success Agent Event + Email Model Uses marketing outputs for onboarding templates and upgrade emails
Growth Strategist Agent Event / Score Model Consumes campaign performance metadata for growth funnel modeling
Edition Blueprint Agent Memory Link / Trace Links campaign messages back to edition-specific benefits and pricing

πŸ” External System Integrations

System / Tool Method Purpose
HubSpot, Braze API Connector + Scheduler Inject marketing content for campaign automation
Mixpanel, Amplitude Metadata Trace Export Track and analyze funnel KPIs from generated CTAs
Git-based Wiki Markdown Output Sync Push campaign specs for documentation visibility

πŸ”„ Collaboration Model (Event-Based)

graph TD
    PM[Product Manager Agent] --> MSA[Marketing Specialist Agent]
    UX[UX Designer Agent] --> MSA
    PB[Persona Builder Agent] --> MSA
    MSA --> ABT[A/B Testing Agent]
    MSA --> CSA[Customer Success Agent]
    MSA --> GSA[Growth Strategist Agent]
    MSA --> External[Marketing Tools / CRMs]
Hold "Alt" / "Option" to enable pan & zoom

🧠 MCP Event Contracts

Each inter-agent interaction follows MCP server protocol, using contracts like:

{
  "event": "MarketingPlanGenerated",
  "agent": "MarketingSpecialistAgent",
  "payload": {
    "persona_id": "it_manager_enterprise",
    "edition": "pro",
    "feature_id": "workflow_automation",
    "channel": "email",
    "cta_variant_id": "v3b"
  }
}

πŸ”„ Feedback Loops

  • A/B Testing Agent β†’ returns performance stats β†’ stored in memory
  • Customer Success Agent β†’ reports onboarding friction β†’ adjusts tone
  • Growth Strategist Agent β†’ recalibrates messaging fit β†’ triggers re-prompt
  • External CRM (Braze) β†’ replies with delivery / engagement β†’ stored as KPI

βœ… Summary

Collaboration interfaces are:

  • 🧩 Modular and event-based for agent-to-agent communication
  • 🌐 Integration-ready for CRM, A/B, and analytics systems
  • πŸ“Š Feedback-driven to continuously improve messaging quality

The agent doesn't work in isolation β€” it’s a hub in a multi-agent GTM ecosystem.


πŸ” Observability Hooks (Metrics, Logs, Tracing)

To support enterprise-grade visibility, every execution cycle of the Marketing Specialist Agent is instrumented with observability hooks for:

  • Execution tracing
  • Behavioral metrics
  • Content output quality
  • Agent-level diagnostics

Observability ensures that each message, retry, and collaboration is traceable, testable, and explainable β€” even in complex multi-agent chains.


πŸ“Š Metrics Emitted

Metric Name Type Description
agent.marketing.output.count Counter Total number of outputs generated
agent.marketing.output.retry.count Counter Number of retries triggered
agent.marketing.output.validation.ok Gauge Validation pass rate
agent.marketing.output.kpi.score Histogram Distribution of predicted KPI conversion scores
agent.marketing.time.execution_ms Timer Total execution duration per prompt
agent.marketing.prompt.size.tokens Histogram Prompt length in tokens

All metrics support labels such as: persona_id, edition_tag, funnel_stage, channel_type, language_code, and trace_id.


πŸ“ Logs and Audit Events

Log Level Description
INFO Prompt lifecycle, generated variant IDs, summary metadata
DEBUG Memory recall matches, plugin execution details
WARN Retry trigger reasons, soft validation failures
ERROR Generation exceptions, plugin errors, formatting issues
TRACE Full input/output content for diagnostic replay (configurable)

Each log includes trace_id and variant_id for correlation with metrics and memory.


🧩 Trace Context Example

{
  "trace_id": "campaign-lite-202406",
  "variant_id": "cta-v4a",
  "persona_id": "startup_ops_manager",
  "feature_id": "task_automation",
  "edition": "lite",
  "channel": "email",
  "generated_at": "2025-06-14T12:32:44Z"
}

πŸ“‘ Telemetry Targets

Target System Purpose
OpenTelemetry Exporters Standardized telemetry across agents
Azure Application Insights Live monitoring, dashboards, and alerting
Grafana + Loki/Tempo Trace exploration, aggregated metrics visualization
Blob Storage / Redis Stores raw diagnostic dumps for deferred analysis

πŸ“ˆ Observability Dashboard Example (Grafana)

Panels:

  • Variant success rate (by persona & edition)
  • Retry count over time
  • Funnel-stage output quality
  • KPI score distributions
  • Top-performing CTAs (clicks / opens via feedback agents)

πŸ“‹ Validation Reports (Optional Human QA)

If enabled, agent can generate structured validation reports:

report:
  variant_id: "v3a"
  persona_score: 86
  brand_score: 91
  funnel_match: true
  structural_pass: true
  retry_count: 1
  kpi_prediction: 83.1
  requires_review: false

βœ… Summary

Observability for the Marketing Specialist Agent means:

  • 🧭 You know what it did, why, and how well it performed
  • πŸ“Š Outputs and retries are measurable and explainable
  • πŸ” Failures can be replayed or escalated with complete traceability

It’s not just generation β€” it’s operational-grade, insight-driven marketing AI.


πŸ§‘β€πŸ’Ό Human Intervention Hooks

Despite being fully autonomous, the Marketing Specialist Agent supports controlled human-in-the-loop (HITL) checkpoints to ensure quality, governance, and approval in high-stakes, brand-sensitive scenarios. These intervention hooks are configurable, traceable, and auditable, aligning with enterprise review standards.


πŸ“ When Can a Human Intervene?

Trigger Scenario Description
🚩 New Persona or Industry First-time targeting requires manual tone and messaging review
🚨 Validation Score Below Threshold Output fails brand, structural, or persona alignment checks
πŸ”„ Excessive Retry Count (>3) Indicates systemic issue or prompt gap
🎨 Brand Voice Deviation Output tone misaligned with brand guide
πŸ’‘ Strategy Divergence Generated message suggests a conflicting positioning or unapproved feature
πŸ§ͺ A/B Test Conflicts Conflicting hypotheses or KPIs across variants

🧩 Intervention Modes

Mode Description
βœ… Approval Only Reviewer receives the draft for thumbs-up/thumbs-down
✍️ Inline Edit Mode Reviewer can modify the output directly before it’s emitted
πŸ’¬ Comment Thread Reviewer leaves remarks for agent to reprocess with additional constraints
πŸͺ„ Prompt Mutation Reviewer modifies the input prompt template for correction

πŸ” Trigger Flags in Output

trace_id: campaign-pro-202406
requires_human_review: true
reason: "Persona not validated for this industry"
suggested_reviewers:
  - marketing_lead@connectsoft.ai
  - brand.guardian@connectsoft.io

πŸ”„ Feedback Loop Back Into Agent

Once a human reviews the output:

  • βœ… If approved β†’ output is finalized and emitted
  • ✍️ If edited β†’ new version is saved, revalidated, and memory is updated
  • πŸ“ If commented β†’ agent re-executes with human_feedback trace tag

Memory is also annotated with validated_by: human and the reviewer_id.


πŸ“‘ Interfaces for Human Review

Interface Description
ConnectSoft Review UI Internal web panel to view and approve agent outputs
Azure DevOps Pull Request Agent opens draft PR for campaign spec review
Email Notification Drafts can be routed to assigned reviewers by event

🧠 Memory Annotations Post-Human Review

variant_id: "v5b"
trace_id: "cta-lite-202406"
validated_by: human
reviewer: "maria.connors@connectsoft.ai"
review_notes: "Adjusted tone to be less technical for pet clinic persona"
final_score: 92.1

βœ… Summary

Human intervention hooks allow:

  • πŸ‘οΈ Oversight where it matters β€” new verticals, sensitive tones, high-risk launches
  • πŸ§ͺ Controlled quality gates with manual override and comments
  • πŸ”„ Feedback loops that improve future outputs and training traces

Agents generate. Humans govern. Together, they build trustworthy growth pipelines.


🧾 Summary and Conclusion

The Marketing Specialist Agent plays a pivotal role in the ConnectSoft AI Software Factory by autonomously bridging the gap between product delivery and go-to-market execution.

It transforms product features, editions, and persona definitions into ready-to-deploy, conversion-focused marketing assets, accelerating adoption while maintaining brand fidelity, traceability, and multichannel readiness.


🧩 Strategic Placement in the Factory

Function Description
🧭 Flow Role Post-product-definition, pre-customer-success
πŸ”— Inputs From Product Manager, UX Designer, Persona Builder, Product Owner
πŸ”„ Outputs To A/B Testing Agent, Customer Success Agent, Growth Strategist Agent
πŸ“¦ Output Types Emails, CTAs, onboarding messages, campaign plans, variant matrices

πŸ› οΈ Capabilities

  • ✍️ Generates full marketing campaign artifacts autonomously
  • 🧠 Remembers, reuses, and improves outputs using vector-based memory
  • πŸ” Supports retries and smart corrections using prompt mutations and plugins
  • βœ… Validates outputs via scoring, structure rules, and tone classifiers
  • πŸ€– Collaborates natively via MCP events with upstream/downstream agents
  • πŸ” Emits full observability traces for every execution
  • πŸ§‘β€πŸ’Ό Allows human override when strategy or tone needs review

🧠 Agent Schema Overview

agent_name: MarketingSpecialistAgent
cluster: Growth, Marketing, and Customer Success
phase: Post-MVP / Pre-Launch
inputs:
  - product_plan
  - persona_profile
  - edition_blueprint
  - ux_flow
outputs:
  - campaign_copy
  - CTAs
  - onboarding microcopy
  - A/B variants
memory:
  - short_term: current input context
  - long_term: campaign variants, CTA scores, tone traits
validation:
  - brand_voice
  - funnel stage
  - persona alignment
  - structural format
collaborators:
  - A/B Testing Agent
  - Customer Success Agent
  - Growth Strategist Agent
  - CRM + Analytics Tools

🧬 Impact on the Platform

Impact Area Contribution
🧩 Modularization Isolated, reusable outputs enable multi-agent marketing pipelines
πŸš€ GTM Velocity Shrinks time from feature complete to public announcement
🌍 Localization Ready Scales campaigns across languages and geographies
πŸ€– Marketing Autonomy Reduces reliance on manual content drafting
🧠 Knowledge Compounding Learns from every campaign β€” performance, tone, structure

🧭 Closing Note

Without this agent, ConnectSoft builds powerful products β€” but leaves discovery, adoption, and onboarding to chance.

With the Marketing Specialist Agent, go-to-market becomes continuous, intelligent, and scalable β€” woven directly into the software generation pipeline.


🧾 System Prompt

The System Prompt is the foundational instruction that defines the identity, purpose, behavior, and output format of the Marketing Specialist Agent when it's initialized within the ConnectSoft AI Software Factory.

It aligns the agent with Clean Architecture principles, ensures semantic alignment with upstream inputs, and establishes boundaries around its responsibilities.


🧠 System Prompt Template

You are the **Marketing Specialist Agent** in the ConnectSoft AI Software Factory.

Your role is to transform structured inputs (product plans, feature specs, personas, and edition blueprints) into persona-aligned, validated, and multi-format marketing content.

Focus on:

1. Generating marketing copy tailored to specific **user personas**, **editions**, and **funnel stages**
2. Producing structured outputs (YAML, Markdown, JSON) that can be parsed, reused, and versioned
3. Ensuring tone, emotional resonance, and call-to-action match the **persona’s pain points and decision logic**
4. Reusing high-performing past outputs when relevant, adapting them with variation
5. Maintaining consistency with brand voice, and triggering retries or escalation when violations are detected
6. Producing content that is actionable and ready to send to A/B Testing, Customer Success, and Growth Agents
7. Tagging all outputs with traceable metadata, variant IDs, and campaign structure
8. Supporting localization, channel targeting (email, ad, landing page), and onboarding workflows

You are not a generic copywriter β€” you are an **AI-native marketing engine** embedded in a SaaS product factory.

Always output **well-formatted structured content**, follow YAML or Markdown conventions, and include relevant fields such as `trace_id`, `persona_id`, `channel`, and `cta`.

Trigger revalidation, rerun, or human escalation if structural, emotional, or brand fit fails.

Do not produce hallucinated product features or unsupported claims.

Be concise, targeted, and funnel-aware.

πŸ” Prompt Attributes

Aspect Value
Behavior Style Precision content generator, system-integrated marketing engine
Output Format Structured (YAML, Markdown, JSON), traceable, validated
Personality Tone Strategic, persona-empathetic, brand-compliant
Scope Guardrails No feature invention, edition compliance enforced
Escalation Triggers Validation failure, retry loops, brand tone mismatch

πŸ“¦ Example Output Reminder (from prompt expectations)

trace_id: campaign-lite-202406
persona_id: ops_manager_petclinic
channel: email
edition: lite
headline: "Simplify Your Workflow with One Click"
subtext: "Automate appointments and eliminate busywork with our Lite Edition."
cta: "Start Now β€” It's Free"
language_code: en-US

βœ… Summary

This System Prompt ensures:

  • 🧭 The agent knows its place in the platform's GTM pipeline
  • 🧠 Behavior is role-specific, not generic or creative-for-its-own-sake
  • πŸ”„ Outputs are actionable, traceable, and reusable

System prompt is the DNA β€” it turns LLM capability into ConnectSoft-aligned execution.


🧾 Input Prompt Template

The Input Prompt Template defines how contextual data is structured and fed into the Marketing Specialist Agent during execution. It provides the LLM with all necessary variables β€” persona traits, edition specifics, channel, tone guidelines, funnel stage, and feature focus β€” to generate targeted, conversion-optimized content.

This template ensures the inputs are rich, composable, and machine-verifiable, enabling consistency across executions.


🧩 Prompt Segmentation

Each prompt is structured into clearly labeled blocks, often YAML-prefixed for readability and parsing.

# πŸ“¦ CAMPAIGN CONTEXT
trace_id: campaign-lite-202406
persona_id: startup_ops_manager
edition: lite
language_code: en-US
funnel_stage: onboarding
channel: email
feature_id: task_automation

# 🧠 PERSONA PROFILE
pain_points:
  - Manual scheduling and admin tasks waste valuable hours
  - Team overwhelmed by repetitive workflows
goals:
  - Free up time for strategic growth
  - Reduce time-to-value from tools
tone_guidelines:
  - Clear, empowering, action-oriented
emotional_triggers:
  - Frustration from inefficiency
  - Hope for simplicity

# πŸ—οΈ FEATURE TO MARKET
feature_name: "Task Automation"
value_proposition: >
  Let your team automate redundant tasks and focus on what matters most β€” growing the business.
key_benefits:
  - One-click workflow automation
  - Calendar and system sync
  - Prebuilt templates for common operations

# πŸ“’ OUTPUT INSTRUCTIONS
output_type: email
variants_required: 3
include_structured_metadata: true
format: yaml

πŸ’‘ Dynamic Tokens (Template Variables)

Token Name Description
{{persona_id}} Unique ID for persona segment
{{edition}} Lite, Pro, Enterprise
{{funnel_stage}} Awareness, Onboarding, Upgrade, etc.
{{feature_name}} Mapped feature or capability name
{{channel}} Target delivery channel: email, ad, landing, notification
{{tone_guidelines}} Optional constraints for tone and style
{{output_type}} Email, headline, CTA, full page copy
{{variants_required}} Number of output variations to produce

πŸ“¨ Example Usage Scenario

An upstream agent (e.g., Product Manager Agent) calls the Marketing Specialist Agent:

{
  "agent": "MarketingSpecialistAgent",
  "template": "input-prompt-v2",
  "values": {
    "persona_id": "startup_ops_manager",
    "edition": "lite",
    "funnel_stage": "onboarding",
    "feature_id": "task_automation",
    "output_type": "email",
    "variants_required": 3
  }
}

β†’ The agent renders and fills the prompt, embeds it with memory context, and executes generation.


βœ… Summary

The Input Prompt Template ensures:

  • πŸ“¦ Inputs are structured, validated, and complete
  • πŸ” Can be reused across campaigns with token substitution
  • 🧠 Fully supports contextual persona-to-output alignment

A well-formed input is not just data β€” it's the brief that guides autonomous marketing excellence.


πŸ“ Output Expectations and Format

The Marketing Specialist Agent generates structured, multi-variant marketing outputs aligned to product features, personas, editions, and channels. All outputs must conform to a standardized format to support downstream processing, variant testing, and traceability.

The agent emits YAML (preferred), JSON, or Markdown β€” depending on the requested content type and integration destination.


πŸ“¦ General Output Format (YAML Structure)

trace_id: campaign-lite-202406
persona_id: startup_ops_manager
edition: lite
channel: email
language_code: en-US
feature_id: task_automation
funnel_stage: onboarding
output_type: email
variants:
  - variant_id: v1a
    headline: "Automate Your Workday β€” No Code Needed"
    subtext: "Set up custom workflows and let your tasks run themselves. It’s that easy."
    cta: "Start Automating Free"
    tone: action-oriented
    language_code: en-US
  - variant_id: v1b
    headline: "Say Goodbye to Busywork"
    subtext: "Task automation tools that let your startup scale faster, without extra staff."
    cta: "Try It Today"
    tone: empowering
    language_code: en-US

🧩 Output Fields (Required)

Field Description
trace_id Unique campaign or execution ID for audit/logging
variant_id Unique identifier for each generated variant
persona_id Mapped persona for tone/pain-point alignment
edition Edition context (lite, pro, enterprise)
channel Email, ad, onboarding message, etc.
funnel_stage Awareness, onboarding, upgrade, retention
headline Primary attention-grabbing message
subtext Supporting body copy or pitch text
cta Call-to-action (button label, link, command)
tone LLM-inferred tone classification (informative, persuasive, etc.)
language_code IETF BCP 47 code for localization support

πŸ§ͺ Optional Metadata Fields

Field Description
score_summary KPI predictions and validation results (if available)
source_reference Linked product/feature inputs that generated the output
validated_by Human reviewer ID if manual validation was triggered
retry_count Number of internal corrections or regenerations

πŸ“‚ Format Per Output Type

Output Type Format Notes
Email YAML / JSON Contains headline, subtext, CTA
Landing Page Markdown Includes sections: hero, features, testimonials, CTAs
Onboarding JSON Step-based message templates, optional interactive flows
Ad Copy YAML Multiple CTAs, character-limited versions, multichannel tags

🧭 Output Standardization Benefits

  • βœ… Enables automated routing to A/B Testing Agent or Braze/HubsSpot CRM
  • βœ… Makes variant testing reproducible with traceable IDs and score labels
  • βœ… Facilitates translation/localization workflows via structured language codes
  • βœ… Supports campaign memory enrichment for learning and reuse

βœ… Summary

Output formatting is not decoration β€” it's the execution contract that makes the agent interoperable, testable, and version-safe.

Every line it outputs is ready for the next agent, the next campaign, or the next optimization loop β€” by design.


🧠 Agent-Specific Memory and Versioning Practices

The Marketing Specialist Agent relies on persistent, structured, and context-aware memory to enhance campaign effectiveness across time, editions, personas, and channels. Memory ensures the agent learns from what worked, what failed, and what was already used, preventing duplication and enabling continuous improvement.


🧬 Memory Types and Scopes

Memory Type Scope Purpose
Short-Term Memory Current input context Retains campaign-specific input prompt + real-time recall
Long-Term Memory Persistent across runs Stores successful variants, validated CTAs, and persona insights
Versioned Memory Campaign trace ID Links outputs to edition/feature/version for lineage tracking
Metric Memory KPI performance Stores real-world open/click/conversion feedback from downstream

🧩 Memory Store Components

Component Description
πŸ”’ Embedding Vector DB Stores semantic encodings of high-performing outputs for similarity search
πŸ“š Output Index DB Stores structured campaign outputs and variant metadata
🧾 Score Ledger Stores validation and performance scores per output/variant
🧠 Feedback Trace Store Stores A/B test results and CS agent feedback to enable smart mutation

πŸ” Memory Retrieval Patterns

Scenario Memory Usage
New campaign for known persona Recall best-performing tone, CTA structure
Similar feature/edition re-launch Load old variants, rerank by date + score
Retry after validation failure Pull nearby semantic matches and mutate
Multi-variant generation Inject diversity using spaced semantic memory retrieval

πŸ“ Versioning Example

trace_id: campaign-pro-202406
version: v1
edition: pro
feature_id: workflow_automation
persona_id: enterprise_admin
output_type: email
variants:
  - variant_id: v1a
    cta: "Start Automating Now"
    score: 88.7
    used_in: [ab_test_044, onboarding_flow_2024_q3]
    performance:
      ctr: 6.1%
      open_rate: 48.3%

πŸ” Memory Management Policies

Policy Purpose
βœ… Deduplication Check Prevent same CTA or copy being reused too often
πŸ—“οΈ TTL for Variants Older variants decay in weight unless score stays high
πŸ” Version Rollbacks Keep prior outputs accessible by campaign version
πŸ§ͺ A/B Memory Lock Outputs currently under testing are locked for mutation
πŸ“Ž Trace Link Enforcement All outputs must link to traceable input feature/persona

🧠 Output Reuse Hooks (for Downstream Agents)

  • Customer Success Agent can reuse best onboarding microcopy
  • Growth Strategist Agent can model CTA conversions by persona/edition
  • A/B Testing Agent uses variant score history to optimize test design

βœ… Summary

Agent memory ensures:

  • πŸ“š Nothing valuable is forgotten
  • πŸ” Campaigns continuously improve
  • 🧩 Output is traceable, testable, reusable

With memory, the agent doesn’t just generate β€” it learns, evolves, and compounds knowledge over time.


βœ… Final Summary – Marketing Specialist Agent

The Marketing Specialist Agent is a mission-critical actor within the Growth, Marketing, and Customer Success Cluster of the ConnectSoft AI Software Factory. It transforms product intent into growth momentum β€” autonomously generating, optimizing, and evolving persona-aligned marketing campaigns, copy variants, and activation strategies.


🧠 Full Capability Overview

Capability Area Description
🎯 Purpose Convert product/edition/persona data into actionable GTM assets
🧩 Inputs Product plan, persona traits, edition structure, UX flows
πŸ“¦ Outputs Emails, CTAs, onboarding messages, landing copy, campaign YAML specs
πŸ” Retry/Correction Context-aware mutations, plugin flows, validator-retry logic
🀝 Collaboration Integrates with Product, A/B Testing, Customer Success, CRM, Analytics
πŸ“Š Observability Emits full OpenTelemetry metrics, trace IDs, performance scoring
πŸ§‘β€πŸ’Ό Human Overrides Approvals, inline edits, prompt adjustments via governed checkpoints
🧬 Memory System Embedding store, variant history, KPI tracking, deduplication, versioning
🧾 Structured Prompts Input/output formatted in reusable YAML for deterministic downstream flow

πŸ“ˆ Strategic Impact on ConnectSoft Platform

Value Delivered Description
πŸš€ GTM Acceleration Reduces friction from product readiness to campaign launch
🧠 Continuous Learning Remembers what worked; adapts outputs with each execution
🌍 Localization and Edition Awareness Generates edition-specific messaging across multiple languages
πŸ”— Traceable Growth Chain Links product β†’ campaign β†’ conversion with full observability
πŸ€– AI-Native Autonomy No human required for baseline marketing campaigns or experimentation

πŸ—‚οΈ Example Use Case Snapshots

Scenario Activation
New MVP Feature Ready Auto-generates onboarding emails for Pro & Lite editions
Persona Profile Updated Regenerates CTAs with revised emotional triggers
Underperforming Variant Flag Runs retry flow with past high-score memory injection
Human Reviewer Comments Refines tone, updates campaign trace with reviewer ID + notes

🧭 System Position and Flow

flowchart TD
    PM[Product Manager Agent] --> MSA[Marketing Specialist Agent]
    UX[UX Designer Agent] --> MSA
    PB[Persona Builder Agent] --> MSA
    MSA --> ABT[A/B Testing Agent]
    MSA --> CSA[Customer Success Agent]
    MSA --> GSA[Growth Strategist Agent]
Hold "Alt" / "Option" to enable pan & zoom

Positioned directly between product readiness and market exposure, the agent turns intent into adoption, instantly and intelligently.


🏁 Conclusion

The Marketing Specialist Agent transforms the ConnectSoft AI Software Factory into a go-to-market machine β€” autonomously generating multi-variant, persona-aligned, funnel-aware marketing outputs that are versioned, validated, and optimized for real-world impact.

It replaces manual marketing handoffs with traceable, repeatable, AI-powered execution.

Without it: products launch into silence. With it: growth becomes a programmable outcome.